When you start a blog, you should consider relationship building as one of your goals. When defining that relationship, it’s important to consider more possibilities than simply adding more customers and clients. They are only one aspect of the blogging process.
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I'm a freelance consultant and trainer specialised in Social Media, Community Management and Enterprise 2.0.
I'm also the co-founder of both the European Community Managers Association and the Swiss Community Managers Association.
Communities are my passion. I teach and help people to create, animate and grow them.
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