Sales 2.0

There’s been so much crap written about “everything 2.0″, yet I’ve seen scant discussion, that is to say that there’s really been NO discussion, on what “Sales 2.0″ really means for the discipline of sales and marketing. What changes in Sales 2.0?

… Sales reps are taking customer communications into their own hands and to an entirely new level. Starting their own blogs, engaging in social networking and generally putting a friendlier face, theirs, on the corporate message.

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