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What The Hell Is Social Media?
– 25/02/2010
Welcome to my website
I'm a freelance consultant and trainer specialised in Social Media, Community Management and Enterprise 2.0.
I'm also the co-founder of both the European Community Managers Association and the Swiss Community Managers Association.
Communities are my passion. I teach and help people to create, animate and grow them.
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Good presentation. I think we need to start thinking social media as a part of integrated marketing, pr & communications, product support and feedback management channel.
Businesses first need to change their attitudes towards customers before adopting social tools just for the sake of it:)
Thank you .
Like Video.